Dashen Bank S.C. is seeking Expressions of Interest (EOI) and Requests for Information (RFI) from firms interested in becoming a Master Agent/Aggregator for its agency banking network.

CALL FOR REQUEST FOR INFORMATION (RFI)/ EXPRESSION OF INTEREST (EOI) FOR ENGAGEMENT OF MASTER AGENT/AGGREGATOR FOR AGENCY BANKING

Ref. No. DB/RFI/00125/26

Interested and eligible bidders are invited to access and download the full document via https://bid.extratenders.com.et and via https://dashen.afrotender.com/or afrotender.com or https://dashenbanksc.com/documents/ free of charge starting from April 13, 2026.

1. Background

Dashen Bank S.C. is strengthening its agency banking business as part of its broader retail distribution, financial inclusion, and branch optimization agenda. In this regard, the Bank intends to assess the market and identify capable firms that may potentially serve as Master Agent / Aggregator for its agency banking network.

The Bank is therefore inviting eligible and interested firms to submit an Expression of Interest (EOI)/ Request for Information (RFI)/ for possible engagement in the recruitment, activation, support, supervision, liquidity management, and performance follow-up of agency banking outlets.

This exercise is intended as a market-sounding and prequalification process. Based on the outcome, Dashen Bank may shortlist qualified firms for a subsequent Request for Proposal (RFP)/Request for Quotation (RFQ).

2. Objective of the Assignment

The objective of this RFI/ EOI is to identify and prequalify firms that have the institutional, operational, financial, and technical capacity to act as Master Agent/Aggregator for Dashen Bank's agency banking business.

3. Scope of Interest

Interested firms should be able to demonstrate capacity in one or more of the following areas:

1. Recruitment and on boarding support for agent outlets
2. Agent activation and business development support 
3. Liquidity support and/or rebalancing arrangements
4. Field supervision and performance monitoring
5. Training and operational support for agent outlets
6. Branding rollout and visibility support
7. Reporting and management of distributed service networks

4. Required Qualifications

Interested firms should demonstrate, at minimum:

1. Legal establishment and operation in Ethiopia
2. Relevant experience in agent network management, merchant/ distribution network management, telecom/payment-related field operations, or similar channel-based businesses
3. Adequate geographic reach and field operating capacity
4. Sufficient financial strength to support the proposed role
5. Sound governance, compliance, and operational control arrangements
6. vi. Basic technology and reporting capability relevant to managing distributed networks

Submission Format & Details

A completed application shall be submitted:

i. One original hard copy; to the address stated below, and

ii. One electronic copy in PDF format to the email eyasu.meteku@dashenbanksc.com  and/or storage media

• Deadline for submission: April 27, 2026
• Time: 5:00 PM

For further clarification, interested firms may contact: Eyasu Meteku ++251 11 518 3057

 NB:

No financial proposals are required at this stage.

The Bank reserves the right to accept, reject, shortlist, or cancel the process at its discretion.

Dashen bank S.C Supply chain Mangement Department Head Quarter Building 7th located in front of National Bank of Ethiopia Addis Ababa, Ethiopia  

Tender details

• Deadline: 2026-04-27
• Bid closing time: 17:00
• Bid opening: 2026-04-27 17:00
• Bid opening (note): No specific opening date and time
• Region: Addis Ababa
• Publishing entity: Dashen Bank S.C.
• Published: Apr 12, 2026
• Posted at: 2026-04-13T12:37:55.000Z