The Homeowners Association (HOA) is seeking a qualified security service provider for a multi-purpose high-rise building with residential and commercial units

TERMS OF REFERENCE (TOR) / REQUEST FOR QUOTATION (RFQ) FOR PROVISION OF BUILDING SECURITY SERVICES   1. Background   The Homeowners Association (HOA) manages a multi-purpose high-rise building comprising residential and commercial units. To ensure the safety, security, and orderly operation of the premises, the Association seeks to engage a qualified and professional security service provider.   The building structure is as follows:    Basement: B2 levels (primarily for parking and utilities)    Ground to 2nd Floor: Commercial units    3rd to 20th Floors: Residential units    21st Floor: Open terrace designated for residents’ events and rental use   The building consists of four blocks (A, B, C, and D):    Blocks A & B are interconnected    Blocks C & D are interconnected    Each block contains 90 residential units 2. Objective   The objective of this TOR/RFQ is to procure a competent and licensed security service provider capable of delivering comprehensive, reliable, and professional security services to safeguard residents, visitors, tenants, assets, and facilities.   3. Scope of Services   The service provider shall be responsible for the provision of security services, including but not limited to:   3.1 Access Control    Control and monitoring of all entry and exit points (pedestrian and vehicular)    Verification and registration of visitors    Enforcement of access protocols for residents, tenants, and guests   3.2 Surveillance and Monitoring    Routine patrols across all floors, blocks, and common areas    Monitoring of parking areas (2 Basement levels B1 & B2)   3.3 Building Coverage   Security coverage shall include:    All Blocks (A, B, C, D)    Residential floors (3rd–20th)    Commercial floors (Ground–2nd)    Basement parking areas    Rooftop terrace (21st floor) during events   3.4 Event Security (21st Floor Terrace)    Crowd control and access management during events    Verification that only residents and authorized guests use the facility    Monitoring safety compliance during gatherings   3.5 Incident Management    Immediate response to emergencies, alarms, and incidents    Preparation of incident reports    Coordination with local authorities where necessary   3.6 General Duties    Enforcement of HOA rules and regulations    Prevention of theft, vandalism, and unauthorized activities    Assistance in emergency evacuation procedures   4. Staffing Requirements   The bidder shall propose an appropriate staffing structure, including:    Number of guards per shift    Supervisors and shift leaders    24/7 coverage plan   Note: The staffing plan must clearly justify deployment based on building size and risk assessment.   5. Deliverables   The selected service provider shall provide:  Daily security activity logs    Incident and occurrence reports    Monthly performance and risk assessment reports    Attendance and deployment schedules   6. Pricing Requirements   Bidders must submit a detailed and itemized financial proposal, clearly indicating all cost components.   6.1 Price Submission Table

  6.2 Additional Requirements (Mandatory)    Clearly indicate whether prices are inclusive or exclusive of VAT    Provide details of uniforms, communication devices, and equipment included    Specify any optional discounts or additional services    Site Visit   7. Eligibility Criteria   Interested bidders must fulfill the following:    Valid security service license and business registration    Proven experience of 5 and more years in high-rise residential/commercial security services    Adequate trained personnel and operational capacity    Good track record with verifiable references    Compliance with labor laws and regulations8. Evaluation Criteria   Proposals will be evaluated based on:    Technical approach and staffing plan    Relevant experience and past performance    Financial proposal (cost-effectiveness and transparency)    Quality assurance and supervision mechanisms   9. Timeline    Bid Submission Deadline: May 16, 2026    Evaluation Period: Five Days    Contract Start Date: Within 15 days    Contract Duration: 1 year with a potential of being renewable   10. Submission Requirements   Bidders are required to submit:    Technical proposal (methodology, staffing plan, experience)    Financial proposal (completed price table)    Company profile and legal documents    References of similar assignments   Submission Address:   Submissions should be delivered to: Email Address - Alsammexicohoa@gmail.com with a password encryption which will be submitted on Bid opening day.   11. Terms and Conditions    The HOA reserves the right to accept or reject any proposal without obligation    Bidders bear all costs associated with proposal preparation    The selected provider shall enter into a formal service agreement    Payment terms will be defined in the contract   12. Contact Information For inquiries and clarifications, please contact:   Nathan Nebiyou - Property Manager +251969-26-18-19 Email - Alsam.hoa.pm@gmail.com  (for sending Clarification)

Tender details

• Deadline: 2026-05-16
• Publishing entity: Homeowners Association of Alsam Mexico No.1 Apartment Building
• Published: May 02, 2026