Catering and Cafeteria Services
Tulu Kapi Gold Mine S.C. (TKGM) is seeking qualified catering contractors to provide full-service camp catering, facilities support, and hygiene management at its mining project site in West Wellega, Oromia.
Description
INVITATION TO BID: CAMP CATERING & FACILITIES SUPPORT SERVICES
- Issuing Entity: Tulu Kapi Gold Mine Share Company (TKGM)
- RFQ Reference No: TKGM-RFQ-2026-Catering & Facilities Support Service-001
- Issuing Date: August 21, 2026
- Submission Deadline: September 15, 2026 (05:00 PM EAT)
- Project Location: Tulu Kapi Gold Mine Site, West Wellega, Oromia Region, Ethiopia
Project Scope & Overview Tulu Kapi Gold Mine S.C. (TKGM) invites qualified, high-capability catering contractors to submit technical and commercial proposals for full-service camp catering, facilities support, and hygiene management at its mining project site.
The selected contractor will be responsible for:
- 24/7 Catering Operations: Providing continuous meal service across four daily windows (Breakfast, Lunch, Dinner, and Night Shift) to support workforce scaling from 120 Persons On Board (POB) in Q4 2026 to 400 POB by Q3 2027.
- Menu & Dietary Standards: Executing a minimum 14-day non-repeating rotating menu featuring live Expat/Senior stations and traditional local Ethiopian dishes, using daily fresh bakery products and high-grade fresh meats/poultry.
- Cold Storage & Facilities Setup: Maintaining walk-in chillers/freezers with at least 7 days storage capacity, air-conditioned dining facilities, refrigerated food transport, and 120-hour emergency feeding reserves.
- Staff Absorption: Absorbing current TKGM catering personnel (1 chef and 3 support staff) into operations.
Key Operational & Technical Requirements
- Staffing Standards: Lead management must include an internationally experienced Head Chef (min. 2 years camp experience) and a HACCP-trained Food Safety Supervisor.
- Service Level KPIs: Mandatory compliance with meal punctuality ≥99%, customer satisfaction scores ≥4.0/5.0, and peak queue times ≤10 minutes.
- HSE & Sanitation: Implementation of full HACCP controls, digital temperature tracking, daily sanitation logs, quarterly certified pest control, and food incident reporting within 24 hours.
Submission & Evaluation Guidelines
- Evaluation Criteria: Technical Compliance & Quality (60%) | Commercial / Financial Price (40%).
- Mobilization: Operational deployment required within 4 weeks from Purchase Order (PO) issuance.
- Submission Instructions: Technical and Financial packages must be sent as separate password-protected Zip files on or before September 15, 2026, at 05:00 PM EAT.
Contact Information
- Attention: Commercial Manager, TKGM
- Email: [email protected]
- Phone: +251-97-000-4227
- Address: Tulu Kapi Gold Mine SC, Platinum Plaza, 13th Floor, Addis Ababa, Ethiopia
Tender details
- Deadline: 2026-09-15
- Bid closing time: 17:00
- Bid opening: 2026-09-15 17:00
- Bid opening (note): No Specific Opening Date and Time
- Region: Addis Ababa
- Publishing entity: Tulu Kapi Gold Mine PLC (TKGM)
- Buyer TIN: 0053715940
- Published on: 2merkato.com (Aug 18, 2026)
- Posted at: 2026-08-18T14:01:26.000Z